Pricing

Simple pricing a committee can understand.

One organisation subscription, reasonable everyday usage and no charge per committee member or administrator.

Founding Clubs

For the first volunteer organisations shaping OpsHQ with us.

Limited intake

$49

AUD per month

$490

AUD per year

GST included

  • The complete OpsHQ operational workspace
  • Guided initial organisation and administrator setup
  • Help configuring core modules and initial Communications
  • Reasonable guidance organising initial records
  • Founding Clubs base-rate lock while continuously active

Standard

Simple ongoing access for volunteer organisations ready to make OpsHQ their operational home.

$79

AUD per month

$790

AUD per year

GST included

  • The complete OpsHQ operational workspace
  • Organisation activation and administrator access
  • Standard onboarding checklist and Help Centre
  • Reasonable product and self-service configuration guidance
  • Fair and sustainable usage for a typical volunteer organisation

Founding price lock

Your Founding Clubs base subscription rate remains locked while your subscription stays continuously active.

The price lock applies to the base OpsHQ subscription. Optional add-ons, exceptional usage, materially higher service requirements and third-party provider charges are not included in the price lock.

Communications

OpsHQ Communications includes a reasonable email allowance suitable for normal club newsletters, notices and volunteer communications.

Sending limits may apply during onboarding and may vary according to sender reputation, provider limits and responsible-use requirements.

Higher-volume email delivery can be arranged where needed and may incur additional provider or usage charges.

Storage

Standard storage is included for normal organisational records, documents, images and campaign assets.

Very large archives, unusually high media storage or sustained bandwidth use may require an additional storage allowance.

Fair and sustainable

Reasonable everyday use is included.

The plans are designed for normal volunteer-organisation operations without per-administrator charges or surprise infrastructure upgrades.

Every OpsHQ subscription includes reasonable storage, email delivery, bandwidth and platform usage for a typical volunteer organisation.

We do not charge per committee member or administrator.

Organisations with unusually high email volumes, storage requirements, bandwidth use or automated processing may require an additional allowance or a separately agreed plan.

We will discuss this with you before introducing additional charges. OpsHQ will not automatically upgrade a paid third-party service on your behalf.

Setup and specialist services

Start with the right level of help.

Founding Clubs includes guided initial setup. Standard subscriptions include normal account setup and onboarding guidance. Data migration, extensive configuration and other specialist services may be quoted separately, with approval before any charge.

If extra work is needed, OpsHQ explains the scope, provides a quote or written estimate and obtains explicit approval before starting.

Examples that may need separate scoping

  • Historical data cleanup
  • Large or incomplete data imports
  • Custom data transformation
  • Complex Mailchimp migration
  • Bespoke configuration or integrations
  • Custom development
  • Extensive or onsite training
  • Consulting and project management

Pricing FAQ

Clear answers before you decide.

Marketing summaries are kept concise. The Subscription Terms and Fair Use Policy contain the approved commercial detail.

Is pricing per user?

No. OpsHQ pricing is for the organisation. Reasonable use is included, and we do not charge per committee member or administrator.

Is GST included?

Yes. All advertised Founding Clubs and Standard prices include Australian GST.

What does the founding-price lock cover?

Your Founding Clubs base subscription rate remains locked while your subscription stays continuously active.

The price lock applies to the base OpsHQ subscription. Optional add-ons, exceptional usage, materially higher service requirements and third-party provider charges are not included in the price lock.

Are there email sending limits?

OpsHQ Communications includes a reasonable email allowance suitable for normal club newsletters, notices and volunteer communications.

Sending limits may apply during onboarding and may vary according to sender reputation, provider limits and responsible-use requirements.

Higher-volume email delivery can be arranged where needed and may incur additional provider or usage charges.

Is storage unlimited?

No. Standard storage is included for normal organisational records, documents, images and campaign assets.

Very large archives, unusually high media storage or sustained bandwidth use may require an additional storage allowance.

Can additional provider costs apply?

Yes. Unusual usage may require additional third-party infrastructure and delivery capacity. We will explain the need and obtain approval before introducing an additional charge.

Will we be charged automatically?

No. We will not automatically upgrade paid third-party services or apply an additional usage charge without discussing it with you, except where immediate technical limits are required to protect security, deliverability or service stability.

Can we cancel?

Customers may cancel their OpsHQ subscription at any time.

Cancellation takes effect at the end of the current paid billing period, and access remains available until that date.

Payments already made are not refunded or credited for unused portions of a billing period, except where a refund, cancellation or other remedy is required by Australian law.

Is setup included?

Founding Clubs includes guided initial setup. Standard subscriptions include normal account setup and onboarding guidance. Data migration, extensive configuration and other specialist services may be quoted separately, with approval before any charge.

Can OpsHQ migrate our Mailchimp history?

Guided Mailchimp migration is coming soon.

Guided migration may be included for Founding Clubs where it is specifically offered and technically supported. If a migration is unusually large, incomplete or complex, we will scope and quote any exceptional remediation before starting.

Marketing-page copy does not replace the formal OpsHQ Subscription Terms.